This article is for those subscribers which MTN has been deducting your money unjustly perhaps every Month, week or days and you are wondering what services did you subscribe too that will make this deduction regular.
Or maybe you are constantly getting tips on “how to become a tech guru”, or “how to lose weight within 3 days ” without you subscribing for it. Perhaps, you’ve even complaint to customer care and nothing has been done about it. I’m glad to inform you that we’ve got the solution for you.
Each time you receive any of these tips from MTN, you’ll get billed for it either weekly or monthly but here is the way to unsubscribe.
HOW TO OPT-OUT OF MTN VALUE ADDED SERVICES
Dial *447#, it will present you with a menu. MTN customers can manage their Value-added services from that menu. You can activate, deactivate any services from that menu.
In this case, reply with 1 to choose active services, 2 to deactivate active services.
Once deactivated, the illegal weekly airtime deduction will stop.
Alternatively,
- You can dial *123*5*1#
- Reply with 1 to view active subscriptions.
- Reply with a serial number of any active subscription and follow the instruction that is displayed to unsubscribe.
Once you unsubscribed, your airtime will no longer be deducted illegally for services you are not making use of.
